Rethinking the Employees’ Perceptions of Corporate Citizenship Dimensionalization

The article suggests that the four-factor model of corporate citizenship (CC: economic, legal, ethical, and discretionary responsibilities) does not fairly represent all pertinent dimensions of employees’ CC perceptions. Based on an empirical study with a sample of 316 employees, we show that, at le...

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VerfasserInnen: Rego, Arménio ca. 20.-21. Jh. (Verfasst von) ; Leal, Susana (Verfasst von) ; Cunha, Miguel Pina e 1965- (Verfasst von)
Medienart: Elektronisch Aufsatz
Sprache:Englisch
Verfügbarkeit prüfen: HBZ Gateway
Fernleihe:Fernleihe für die Fachinformationsdienste
Veröffentlicht: 2011
In: Journal of business ethics
Jahr: 2011, Band: 104, Heft: 2, Seiten: 207-218
weitere Schlagwörter:B Corporate Citizenship
B Economic responsibilities toward customers
B Discretionary responsibilities toward natural environment
B Discretionary responsibilities toward community
B Discretionary responsibilities toward employees
B Economic responsibilities toward owners
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Zusammenfassung:The article suggests that the four-factor model of corporate citizenship (CC: economic, legal, ethical, and discretionary responsibilities) does not fairly represent all pertinent dimensions of employees’ CC perceptions. Based on an empirical study with a sample of 316 employees, we show that, at least in some contexts, individuals distinguish seven CC dimensions: (1) economic responsibilities toward customers; (2) economic responsibilities toward owners; (3) legal responsibilities; (4) ethical responsibilities; (5) discretionary responsibilities toward employees; (6) discretionary responsibilities toward the community; and (7) discretionary responsibilities toward the natural environment. We do not suggest that this seven-factor model represents all of the (more) relevant CC dimensions in the employees’ minds. We aim to share evidence showing that the four-factor model proposed by Maignan et al. (Journal of the Academy of Marketing Science 27(4):455–469, 1999) may be refined, at least when the employees are the stakeholders in question.
ISSN:1573-0697
Enthält:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-011-0899-5