Corporate Social Responsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective

Research on corporate social responsibility (CSR) has tended to focus on external stakeholders and outcomes, revealing little about internal effects that might also help explain CSR-firm performance linkages and the impact that corporate marketing strategies can have on internal stakeholders such as...

Ausführliche Beschreibung

Gespeichert in:  
Bibliographische Detailangaben
VerfasserInnen: Hansen, S. Duane (Verfasst von) ; Dunford, Benjamin B. (Verfasst von) ; Boss, Alan D. (Verfasst von) ; Boss, R. Wayne (Verfasst von) ; Angermeier, Ingo (Verfasst von)
Medienart: Elektronisch Aufsatz
Sprache:Englisch
Verfügbarkeit prüfen: HBZ Gateway
Fernleihe:Fernleihe für die Fachinformationsdienste
Veröffentlicht: 2011
In: Journal of business ethics
Jahr: 2011, Band: 102, Heft: 1, Seiten: 29-45
weitere Schlagwörter:B Ethical corporate marketing
B Corporate marketing
B Employee trust
B Organizational Behavior
B Employee attitudes
B Corporate Social Responsibility
Online-Zugang: Volltext (JSTOR)
Volltext (lizenzpflichtig)
Beschreibung
Zusammenfassung:Research on corporate social responsibility (CSR) has tended to focus on external stakeholders and outcomes, revealing little about internal effects that might also help explain CSR-firm performance linkages and the impact that corporate marketing strategies can have on internal stakeholders such as employees. The two studies (N = 1,116 and N = 2,422) presented in this article draw on theory from both corporate marketing and organizational behavior (OB) disciplines to test the general proposition that employee trust partially mediates the relationship between CSR and employee attitudinal and behavioral outcomes. Both studies provide evidence in support of these general relationships. Theoretical and practical implications of these findings are discussed in the context of CSR and corporate marketing research.
ISSN:1573-0697
Enthält:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-011-0903-0