Moral Judgment and its Impact on Business-to-Business Sales Performance and Customer Relationships

For many years, researchers and practitioners have sought out meaningful indicators of sales performance. Yet, as the concept of performance has broadened, the understanding of what makes up a successful seller, has become far more complicated. The complexity of buyer–seller relationships has change...

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Bibliographic Details
Authors: Schwepker, Charles H. (Author) ; Good, David J. (Author)
Format: Electronic Article
Language:English
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Published: Springer 2011
In: Journal of business ethics
Year: 2011, Volume: 98, Issue: 4, Pages: 609-625
Further subjects:B customer-oriented selling
B customer relationship
B Moral Judgment
B Sales Performance
B business-to-business salespeople
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