RT Article
T1 Measuring Corporate Social Responsibility: A Scale Development Study
JF Journal of business ethics
VO 85
IS 4
SP 411
OP 427
A1 Turker, Duygu
LA English
YR 2009
UL https://ixtheo.de/Record/1785633775
AB Corporate social responsibility (CSR) is one of the most prominent concepts in the literature and, in short, indicates the positive impacts of businesses on their stakeholders. Despite the growing body of literature on this concept, the measurement of CSR is still problematic. Although the literature provides several methods for measuring corporate social activities, almost all of them have some limitations. The purpose of this study is to provide an original, valid, and reliable measure of CSR reflecting the responsibilities of a business to various stakeholders. Based on a proposed conceptual framework of CSR, a scale was developed through a systematic scale development process. In the study, exploratory factor analysis was conducted to determine the underlying factorial structure of the scale. Data was collected from 269 business professionals working in Turkey. The results of the analysis provided a four-dimensional structure of CSR, including CSR to social and nonsocial stakeholders, employees, customers, and government.
K1 Turkey
K1 Stakeholders
K1 Scale Development
K1 Employees
K1 Corporate Social Responsibility
DO 10.1007/s10551-008-9780-6