The Perceptions of Consumers Regarding Online Retailers’ Ethics and Their Relationship with Consumers’ General Internet Expertise and Word of Mouth: A Preliminary Analysis

Ethical concerns of Internet users continue to rise. Accordingly, several scholars have called for systematic empirical research to address these issues. This study examines the conceptualization and measurement of consumers’ perceptions regarding the ethics of online retailers (CPEOR). Also, this r...

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Bibliographic Details
Authors: Román, Sergio (Author) ; Cuestas, Pedro J. (Author)
Format: Electronic Article
Language:English
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Published: Springer Science + Business Media B. V 2008
In: Journal of business ethics
Year: 2008, Volume: 83, Issue: 4, Pages: 641-656
Further subjects:B second-order construct
B Ethics
B online retailing
B consumers’ general Internet expertise
B reported positive word of mouth
Online Access: Volltext (JSTOR)
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