RT Article
T1 Manager Trustworthiness or Interactional Justice? Predicting Organizational Citizenship Behaviors
JF Journal of business ethics
VO 83
IS 3
SP 453
OP 467
A1 Chiaburu, Dan S.
A1 Lim, Audrey S.
A2 Lim, Audrey S.
LA English
YR 2008
UL https://ixtheo.de/Record/1785632213
AB Organizational citizenship behaviors (OCBs) are essential for effective organizational functioning. Decisions by employees to engage in these important discretionary behaviors are based on how they make sense of the organizational context. Using fairness heuristic theory, we tested two important OCB predictors: manager trustworthiness and interactional justice. In the process, we control for the effects of dispositional factors (propensity to trust) and for system-based organizational fairness (procedural and distributive justice). Results, based on surveys collected from 120 employee–supervisor dyads, indicate that manager trustworthiness explains variance in OCBs over and above the variance accounted for by interactional fairness. Implications for theory and practice are discussed.
K1 organizational citizenship behaviors (OCBs)
K1 interactional justice
K1 Organizational Justice
K1 manager integrity
K1 manager trustworthiness
DO 10.1007/s10551-007-9631-x