RT Article
T1 Framing and Organizational Misconduct: A Symbolic Interactionist Study
JF Journal of business ethics
VO 78
IS 1
SP 3
OP 16
A1 MacLean, Tammy L.
LA English
PB Springer
YR 2008
UL https://ixtheo.de/Record/1785629239
AB This study expands theoretical understanding of organizational misconduct through qualitative analysis of widespread deceptive sales practices at a large U.S. life insurance company. Adopting a symbolic interactionist perspective, this research describes how a set of taken-for-granted interpretive frames located in the organization’s culture created a worldview through which deceptive sales practices were seen as normal, acceptable, routine operating procedure. The findings from this study extend and modify the dominant theoretical ‘pressure/opportunity’ model of organizational misconduct by proposing that the process engine driving misconduct is not amorally rational organization members, but rather is organizational members acting on socially constructed views of the organization that normalize misconduct.
K1 symbolic processes
K1 Symbolic interactionism
K1 organizational misconduct
K1 Frames
K1 Corporate Crime
DO 10.1007/s10551-006-9324-x