‘Consumers’ Evaluation of Unethical Marketing Behaviors: The Role of Customer Commitment’

While there is a significant amount of research investigating managerial ethical judgments, a limited amount examines consumer judgments of unethical corporate behavior and its impact on the marketplace. This study examines how consumers’ commitment to a company impacts not only their ethical judgme...

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Bibliographic Details
Authors: Ingram, Rhea (Author) ; Skinner, Steven J. (Author) ; Taylor, Valerie A. (Author)
Format: Electronic Article
Language:English
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Published: Springer 2005
In: Journal of business ethics
Year: 2005, Volume: 62, Issue: 3, Pages: 237-252
Further subjects:B consumer evaluations
B marketing and consumer behavior
B Unethical Behavior
Online Access: Volltext (JSTOR)
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