Influence of Corporate Social Responsibility on Loyalty and Valuation of Services

The study of corporate social responsibility has been the object of much research in recent decades, although there is a need to continue investigating its benefits as a marketing tool. In the current work we adopt a multi-dimensional perspective of social responsibility, and we carry out market res...

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Bibliographic Details
Authors: Salmones, Ma del Mar García de los (Author) ; Crespo, Angel Herrero (Author) ; Bosque, Ignacio Rodríguez del (Author)
Format: Electronic Article
Language:English
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Published: Springer 2005
In: Journal of business ethics
Year: 2005, Volume: 61, Issue: 4, Pages: 369-385
Further subjects:B Corporate social responsibility
B Consumer Behaviour
B citizenship corporate
B mobile telephone
B Loyalty
B overall valuation of services
Online Access: Volltext (JSTOR)
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