A Typology of Situational Factors: Impact on Salesperson Decision-Making about Ethical Issues

We explore two dimensions of situational factors expected to influence decision-making about ethical issues among sales representatives – universal vs. particular and direct vs. indirect. We argue that these distinctions are important theoretically, methodologically, and managerially. We test our hy...

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Bibliographic Details
Authors: Ross, William T. (Author) ; Robertson, Diana C. (Author)
Format: Electronic Article
Language:English
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Published: Springer 2003
In: Journal of business ethics
Year: 2003, Volume: 46, Issue: 3, Pages: 213-234
Further subjects:B person-situation interaction
B Salespeople
B universal vs. particular
B situational factors
B direct vs. indirect
B decision-making about ethical issues
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