RT Article
T1 Ethical Dilemmas in Performance Measurement
JF Journal of business ethics
VO 45
IS 1
SP 51
OP 63
A1 Kerssens-van Drongelen, Inge C.
A1 Fisscher, Olaf A.M.
A2 Fisscher, Olaf A.M.
LA English
YR 2003
UL https://ixtheo.de/Record/1785619667
AB In this article we discuss the ethical dilemmas facing performance evaluators and the "evaluatees" whose performances are measured in a business context. The concepts of role morality and common morality are used to develop a framework of behaviors that are normally seen as the moral responsibilities of these actors. This framework is used to analyze, based on four empirical situations, why the implementation of a performance measurement system has not been as effective as expected. It was concluded that, in these four cases, unethical behavior (i.e. deviations from the ethical behaviors identified in the framework) provided, at least to some extent, an explanation for the lower than expected effectiveness of the performance measurement procedures. At the end of the paper we present an agenda for further research through which the framework could be further developed and systematically applied to a broader set of cases.
K1 role morality
K1 Performance measurement
K1 Moral Responsibility
K1 common-sense morality
K1 Business Ethics
DO 10.1023/A:1024120428490