Van Kenhove, P., De Wulf, K., & Steenhaut, S. (2003). The Relationship between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment. Journal of business ethics, 44(4), 261-278. doi:10.1023/A:1023678507088
Chicago Style (17th ed.) CitationVan Kenhove, Patrick, Kristof De Wulf, and Sarah Steenhaut. "The Relationship Between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment." Journal of Business Ethics 44, no. 4 (2003): 261-278, https://doi.org/10.1023/A:1023678507088.
MLA (9th ed.) CitationVan Kenhove, Patrick, et al. "The Relationship Between Consumers' Unethical Behavior and Customer Loyalty in a Retail Environment." Journal of Business Ethics, vol. 44, no. 4, 2003, pp. 261-278, https://doi.org/10.1023/A:1023678507088.