Does Deceptive Marketing Pay? The Evolution of Consumer Sentiment Surrounding a Pseudo-Product-Harm Crisis

The slandering of a firm’s products by competing firms poses significant threats to the victim firm, with the resulting damage often being as harmful as that from product-harm crises. In contrast to a true product-harm crisis, however, this disparagement is based on a false claim or fake news; thus,...

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Bibliographic Details
Authors: Song, Reo (Author) ; Kim, Ho (Author) ; Lee, Gene Moo (Author) ; Jang, Sungha (Author)
Format: Electronic Article
Language:English
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Published: Springer 2019
In: Journal of business ethics
Year: 2019, Volume: 158, Issue: 3, Pages: 743-761
Further subjects:B Slandering
B Product-harm crisis
B Word of mouth
B Unethical business practice
B Social media
B text mining
B Fake News
B Deceptive marketing
B Advertising
Online Access: Volltext (lizenzpflichtig)