RT Article T1 White collar productivity: The search for the holy grail JF Journal of business ethics VO 3 IS 1 SP 29 OP 33 A1 Conrath, David W. LA English YR 1984 UL https://ixtheo.de/Record/1785595008 AB The search for increased productivity has led to a great many claims about how it might be accomplished. Nowhere have the claims been more brazen and yet less well supported empirically than those made on behalf of the technologies designed to support office work. The paper examines some of the arguments and claims made, suggesting that most of them are off target. While the new technologies may be of substantial value, the emphasis should beon increased effectiveness, not on greater efficiency. Only then are the visions of the future likely to be fulfilled. K1 Holy Grail K1 White Collar K1 Office Work K1 Great Efficiency K1 Economic Growth DO 10.1007/BF00381710