When blame-giving crisis communications are persuasive: a dual-influence model and its boundary conditions

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Bibliographic Details
Authors: Antonetti, Paolo (Author) ; Baghi, Ilaria (Author)
Format: Electronic Article
Language:English
Check availability: HBZ Gateway
Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Published: 2021
In: Journal of business ethics
Year: 2021, Volume: 172, Issue: 1, Pages: 59-78
Further subjects:B Perceived ethicality
B Aufsatz in Zeitschrift
B crisis communications
B Negative word of mouth
B Scapegoating
B Blame-giving
Online Access: Presumably Free Access
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Description
ISSN:1573-0697
Contains:Enthalten in: Journal of business ethics
Persistent identifiers:DOI: 10.1007/s10551-019-04370-x