"The suits care about us": employee perceptions of workplace chaplains

Workplace chaplaincy is an intriguing phenomenon, wherein organizations hire clergy persons to serve the social, spiritual, and psychological needs of their employees. The authors interviewed 56 employees in nine organizations to explore employee perceptions and experiences with chaplaincy. The resu...

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Detalhes bibliográficos
Autor principal: Miller, David W. (Author)
Outros Autores: LoRusso, James Dennis ; Ngunjiri, Faith Wambura 1973- (Author)
Tipo de documento: Recurso Electrónico Artigo
Idioma:Inglês
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Interlibrary Loan:Interlibrary Loan for the Fachinformationsdienste (Specialized Information Services in Germany)
Publicado em: [2018]
Em: Journal of management, spirituality & religion
Ano: 2018, Volume: 15, Número: 5, Páginas: 377-397
Classificações IxTheo:CB Existência cristã
RG Pastoral
ZD Psicologia
Outras palavras-chave:B employee spirituality
B Religião
B Workplace chaplains
B employee care
B Qualitative Research
B Qualitative
Acesso em linha: Volltext (Resolving-System)
Volltext (doi)
Descrição
Resumo:Workplace chaplaincy is an intriguing phenomenon, wherein organizations hire clergy persons to serve the social, spiritual, and psychological needs of their employees. The authors interviewed 56 employees in nine organizations to explore employee perceptions and experiences with chaplaincy. The results indicate that employees perceive chaplaincy as a demonstration of management's care and concern for then as whole persons by having chaplains meet their work and nonwork needs. Employees report that workplace chaplains care for them in five ways: attending to their work-related issues; addressing their practical and social needs; meeting their psychotherapeutic needs; facilitating urgent care as first responders in a crisis; and providing religious or pastoral services. The study suggests that employees' experience of such care from chaplains can be interpreted as perceived organizational support, which enhances their sense of well-being and their organizational commitment. The article concludes with recommendations for future research.
ISSN:1942-258X
Obras secundárias:Enthalten in: Journal of management, spirituality & religion
Persistent identifiers:DOI: 10.1080/14766086.2018.1501414